Frequently Asked Questions

Do I have to use COBA’s Student Management System (SMS)?

No. You can continue to use your current SMS, however if you would like to use COBA’s enrolment option and send completion certificates automatically, you will need to use COBA’s SMS.

 

How often are the videos updated?

We do our best to update at least one of our 56 videos every month. These updates include making any adjustments to changes in regulations and continually improving the already awesome standard of our videos to ensure they never become dated.

 

Can COBA change the price whenever they want?

No. The agreed upon price can be re-negotiated every 12 months and you can still cancel anytime.

 

Do COBA provide training on their system?

Our system has been designed to be naturally intuitive, if your staff still require help we can provide a full days training. We are also available by phone or email for any queries or problems.